Our privacy statement describes how we collect and protect your personal information in the course of providing an online Will location registration service and an online Will location search service.

Our privacy concern is helping you manage privacy and the protection of personal information you provide to our firm. This privacy policy applies to WILLFINDER INC. and its operations and divisions and its worldwide affiliates.
This privacy policy does not apply to the web sites of any third parties, which third party web sites are linked to our web site. We recommend you review the privacy policies of each third party web site you visit. willfinder.ca is a registered trading name of WILLFINDER INC.

We collect two types of information: personal information and non-personal information.

We collect personal information about you, which may include your name, physical address, e-mail address, telephone number and other information as required in order to fulfill requests for products, services and information.
We obtain this personal information from the following sources:
- Information you provide online, on written applications or forms, and other information you may provide;
- Information entered online that may be stored even if you do not complete or submit an application;
- Information from third parties in order to verify your identity or to prevent fraud;
- Information from third parties that you authorize to provide information to us.
We use the personal information to provide the products and services you may have requested, to respond to communications from you, and to provide such information and search results requested by third parties that you have authorized us to provide. In particular, we are very committed to protecting the privacy of your personal information. willfinder.ca wants you to know that:
- We do not sell, rent or licence your personal information to anyone save and except for the disclosure of such information you have authorized our firm to disclose to any party conducting a search in accordance with the services offered by our firm.
- We maintain physical, electronic and procedural safeguards that restrict unauthorized access to your personal information.
- We train our employees about privacy and limit access to this information.
- We use your personal information to deliver the products and services and support, or to carry out the transaction you have requested.
- We use the information collected to send communications to you from time to time.
- We use the information to customize, analyze, and improve our products, services (including our web site), technologies, communications and our relationship with you.
- We use the information to enforce our conditions of sale, web site terms and/or separate contracts (if applicable) with you.
- We use information to prevent fraud and other prohibited or illegal activities.
If we ask you to provide personal information for a stated purpose to fulfill your request for a product and/or service and you provide such personal information, your consent is ”implied”. Your express consent to use your personal information to advise you of future products and/or services that may be of interest to you is implied by using our site. We may share personal information you have provided with third parties acting on our behalf or as permitted or required by law.

We understand the importance of ensuring that your personal information is secure and protected. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use and disclosure.

We may share your personal information with certain service providers we have retained in order to provide products and services to you, to verify and validate information, and to address customer service matters. To ensure the risk of fraud or misuse of personal information is reduced we may, also, verify your personal information, including but not limited to your address and credit card or debit card information, with third party service providers.
We will use reasonable efforts to ensure that your personal information is used in a manner that is consistent with this Policy. If; however, you do not wish us to provide your personal information to those service providers, we may, unfortunately, be unable to provide our product or service to you.

We may disclose your information as permitted or required to by law; for example:
- To a government institution or other person or entity that has asserted its lawful authority to obtain the information;
- Where we have reasonable grounds to believe the information could be useful in the investigation of unlawful activity;
- To comply with a subpoena or warrant or an order made by a court, person or entity with jurisdiction to compel the production of information;
- To comply with court rules regarding the production of records and information, and to our legal counsel

We may disclose your personal information if we are required to do so by law or legal process or if we believe in our discretion it is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets, provided if such a sale or transfer occurs, we will use reasonable efforts to direct the transferee to use personal information you have provided through this web site in a manner that is consistent with our firm’s privacy policy. Except as described above, we will not disclose your personal information to other third parties unless you have provided your contractual, implied or express consent.

The security of your personal information is a high priority for our firm. We at all times attempt to maintain appropriate safeguards and current security standards to protect your personal information, whether recorded on paper or captured electronically, against unauthorized access, disclosure, or misuse; however, we do not take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data by a third party, although we will at all times take reasonable precautions to prevent such unfortunate occurrences.

We collect certain aggregate and non-personal information when you visit this web site. Aggregate and non-personal information does not relate to a single identifiable visitor. It tells us such things as how many users visited our site and the pages accessed. By collecting this information, we learn how to best tailor our web site to our visitors. We collect this information either through ’cookie’ technology or with ’web beacons’, as explained below.

Like many companies, we use browser cookies on this web site. Browser cookies are bits of text that are placed on your computer’s hard drive when you visit certain web sites. We use browser cookies to tell us, for example, whether you’ve visited us before or if you’re a new visitor and to help us identify site features in which you have the greatest interest. Browser cookies may enhance your online experience by saving your preferences while you are visiting a particular site. The ”help” portion of the toolbar on most browsers will tell you how to stop accepting new browser cookies, how to be notified when you receive a new browser cookie, and how to disable existing browser cookies. Remember though, without browser cookies, you may not be able to take full advantage of all our web site features. We also use flash cookies on our web site to enhance your online experience. Flash cookies are similar to browser cookies, except that they can store data more complex than simple text. Flash cookies, by themselves, cannot do anything to or with the data on your computer. In addition, flash cookies cannot access or remember your email address or other personal information unless you provide the information on this site. We use flash cookies to provide you with a better user experience.

Certain pages on our site contain ’web beacons’ (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party. We use log files to store the data that is collected through web beacons. We, also, use third party web beacons to help manage online advertising. With both cookies and web beacon technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number or email address.

We automatically collect certain non-personal information regarding web site users that does not identify you. Examples include the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the web site, the Internet address of the web site from which you linked directly to the web site, the operating system you are using, the sections of the web site you visit, the web site pages read and images viewed, and the content you download from the web site. This non-personal information is used for web site and system administration purposes and to improve the web site. Our web site uses IP addresses to administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

We provide links to other web sites for your convenience and information. These sites may have their own privacy statements in place, which we recommend you review if you visit any linked web sites. We are not responsible for the content of linked sites or any use of the sites.

This web site is not directed to children under the age of eighteen (18) and we do not knowingly collect personal information from children under the age of eighteen (18) on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of eighteen (18) on the site, we will delete the information from our records. You must be eighteen (18) years of age or older to access this web site.

We keep your information only as long as we need it for the products and services you are using and for a reasonable time thereafter or to meet any legal requirements. We have retention standards that meet these requirements.

We at all times attempt to protect your personal information and prevent misuse or alteration of the information that we collect from our users. Although we do our best to ensure security of our web site and network, we cannot guarantee that the security measures we undertake will prevent third parties from illegally obtaining this information.

Information that willfinder.ca. collects may be stored and processed in and transferred between any of the countries in which willfinder.ca operates to enable the use of the information to be used in accordance with this privacy policy. You agree to such cross-border transfers of personal information.

-willfinder.ca is committed to working with you to obtain a fair resolution of complaints or concerns about privacy.
-We at all times strive to comply with data protection laws in the countries in which we do business, and we cooperate with data protection authorities and law enforcement agencies.

If you have any questions, concerns or complaints about the privacy policies, please contact us:
WILLFINDER INC.
Attention: Privacy Manager
204-1568 Carling Avenue Ottawa, Ontario K1Z 7M4
CANADA
Or by email at: prvofficer@willfinder.ca

willfinder.ca reserves the right to make changes to our privacy policy at all times to accommodate changes to our products, services, technology, legal developments and other matters. Any changes or updates to our privacy policy become effective immediately upon posting to this site. By using this site, you agree to be bound by any such revisions and you should periodically visit this page and this site to determine the then current terms of use.